Enterprise Asset Management (EAM) - Everything You Need to Know

Published on 23 May, 2023

In today's fast-paced and ever-changing world, effectively managing assets is essential for organizations to thrive and stay competitive. To optimize asset lifecycle, streamline operations, and maximize returns, many enterprises in various sectors rely on a strategic approach called Enterprise Asset Management (EAM).

EAM is a powerful combination of software, systems, and services designed to maintain and control operational assets and equipment. Its ultimate goal is to optimize the quality and utilization of assets throughout their entire lifecycle, resulting in increased productivity and reduced operational costs.

EAM is not limited to any specific industry or sector; it offers immense benefits to organizations across the board. From data centers and commercial buildings to residential apartments and healthcare facilities, enterprises can leverage EAM to improve operational efficiency, reduce downtime, enhance asset performance, and make data-driven decisions.

With its robust features and holistic approach, EAM has become a game-changer in the built environment. By providing organizations with a comprehensive toolset to manage their assets effectively, EAM empowers them to stay agile, competitive, and poised for success in today's ever-evolving business landscape.

What is Enterprise Asset Management (EAM)?

EAM stands for Enterprise Asset Management. It is a strategic approach and a set of practices, processes, and tools used by organizations to effectively manage their physical assets throughout their lifecycle. EAM encompasses activities such as asset planning, acquisition, utilization, maintenance, and disposal.

In simpler terms, EAM involves managing and optimizing assets such as buildings, equipment, infrastructure, and technology systems to ensure they operate efficiently, provide maximum value, and align with organizational goals. It involves integrating various functions and departments within an organization, including maintenance, operations, finance, and procurement, to collectively manage and make informed decisions about assets.

EAM systems often leverage software solutions and technologies to facilitate asset tracking, maintenance scheduling, data analysis, and reporting. These systems provide centralized repositories of asset information, automate workflows, and enable organizations to monitor asset health, track maintenance history, and plan for future asset needs.

Why is EAM important?

EAM is of utmost importance for organizations as it enables them to effectively track, assess, manage, and optimize the quality and reliability of their assets. Organizations, regardless of their size or industry, possess a substantial number of assets, making them asset-intensive. These assets can vary greatly, including railroads, pipelines, manufacturing equipment, transportation fleets, and windmills, among others, that are essential for sustaining production, services, and overall operations.

Implementing EAM best practices empowers maintenance teams to gain greater control over complex environments by:

  • Centralizing asset information: With the integration of a Computerized Maintenance Management System (CMMS) as part of EAM, maintenance managers can easily access critical information about assets. They can quickly determine an asset's location, required maintenance, responsible personnel, and scheduled tasks. This automation of asset management workflows ensures accessibility, audibility, and streamlined processes.
  • Resolving issues proactively: Asset management software within EAM supports preventive maintenance capabilities, ensuring stable and continuous equipment operations. It aids in compliance with warranties and takes preemptive measures to address potential issues that could disrupt production, minimizing unplanned downtime.
  • Monitoring assets intelligently: Leveraging AI-powered remote monitoring, EAM provides actionable insights into the current and expected states of assets. By aggregating data across departments and information silos, organizations can reduce the number of alerts while increasing their accuracy, enabling more informed decision-making.
  • Maximizing asset utilization: Historical and real-time data collected from Internet of Things (IoT) devices and analytical tools contribute to extending the availability, reliability, and usable lifespan of physical assets. Organizations can make data-driven decisions regarding asset utilization, maintenance scheduling, and resource allocation.
  • Managing ageing assets and infrastructure: Through EAM, organizations implement informed maintenance strategies and embed risk management into their business processes. This approach extends the lifecycles of equipment and infrastructure, resulting in improved return on investment and enhanced asset performance.
  • Elevating maintenance management: EAM incorporates emerging technologies such as IoT, AI, and analytics, which enhance equipment maintenance practices. Asset tracking and traceability ensure compliance with increasingly complex environmental, health, and safety requirements, enabling organizations to meet regulatory standards effectively.
  • Consolidating operational applications: EAM serves as a centralized technology system for managing various asset types across an enterprise. It unifies and standardizes processes, facilitating streamlined asset functions and establishing consistent practices throughout the organization.

How does Enterprise Asset Management (EAM) work?

Enterprise Asset Management (EAM) integrates processes, technologies, and practices to manage an organization's physical assets throughout its lifecycle. It begins by centralizing asset information using EAM systems and CMMS, automating workflows and ensuring accessibility. Preventive maintenance practices are implemented through asset management software to establish schedules, conduct inspections, and proactively address issues, minimizing disruptions. Smart monitoring with IoT and AI technologies enables remote asset monitoring, real-time data collection, and informed decision-making. Historical and real-time data analysis optimizes asset utilization, extending availability and reliability. EAM manages ageing assets by implementing maintenance strategies and risk management, improving returns. IoT, AI, and analytics enhance maintenance practices, tracking assets and ensuring compliance. Overall, EAM provides a comprehensive framework to manage assets, optimize performance, and make data-driven decisions throughout the asset lifecycle.

Benefits of  Enterprise Asset Management (EAM)

Enterprise Asset Management (EAM) offers numerous benefits within the built environment, enabling organizations to optimize asset performance and streamline operations. Here are five key benefits of implementing EAM in the built environment:

  • Enhanced Asset Performance: EAM helps improve asset performance by implementing preventive maintenance practices, monitoring asset health, and optimizing maintenance schedules. This leads to increased asset reliability, reduced downtime, and improved overall performance of assets in the built environment.
  • Cost Optimization: By effectively managing assets throughout their lifecycle, EAM enables organizations to optimize costs associated with asset ownership and operation. It helps in identifying cost-saving opportunities, optimizing maintenance and repair activities, and extending the lifespan of assets, resulting in reduced operational expenses.
  • Improved Regulatory Compliance: The built environment is subject to various regulations and compliance requirements related to safety, health, and environmental standards. EAM facilitates compliance by ensuring proper documentation, tracking maintenance activities, and providing auditable records. This helps organizations meet regulatory obligations and mitigate potential risks.
  • Efficient Resource Allocation: EAM enables organizations in the built environment to optimize resource allocation by providing visibility into asset utilization, maintenance needs, and workload distribution. It helps in aligning resources effectively, ensuring that assets are properly maintained, and maximizing the utilization of labour, materials, and equipment.
  • Data-Driven Decision Making: EAM systems capture and analyze data related to asset performance, maintenance history, and operational metrics. By leveraging this data, organizations can make informed decisions regarding asset investments, maintenance strategies, and resource allocation. Data-driven insights lead to improved decision-making, enabling organizations to optimize asset management practices in the built environment.


Enterprise Asset Management (EAM) offers organizations in the built environment the power to optimize asset performance, streamline operations, and make informed decisions. With EAM, organizations can enhance asset reliability, cut costs, ensure compliance, allocate resources efficiently, and leverage data-driven insights. By embracing EAM's holistic framework and advanced technologies, organizations can gain a competitive edge, maximize returns, and flourish in a rapidly evolving business landscape. EAM is a game-changer, providing a strategic advantage for effective asset management and long-term success in the built environment.